Experienced IT Program Manager Delivering Real Business Outcomes

I am a seasoned technology project and program leader with over 20 years of experience driving complex digital initiatives across global enterprises. I translate business objectives into actionable execution plans and keep teams focused on measurable outcomes. Whether partnering with internal stakeholders or coordinating vendors, I ensure accountability, transparency, and smooth delivery throughout the project lifecycle.

Key Strengths

• Proven track record leading enterprise-wide technology programs

• Hands-on experience driving cloud collaboration, infrastructure upgrades, and productivity enablement

• Certified PMP, Scrum Master, and AWS/Azure Cloud professional

• Skilled at managing executive expectations, delivery risks, and cross-functional alignment

How I Work

I apply a set of proven methods to ensure every digital workplace initiative is impactful, practical, and aligned to how colleagues actually work. My approach combines human-centered design with modern delivery practices and a focus on adoption.

🔆Design Thinking (Human-Centered Discovery)

I begin with the people who use the technology — what they need, how they work, and where friction exists. Through stakeholder interviews, journey mapping, and rapid feedback cycles, I ensure solutions are intuitive and that adoption feels natural, not forced.

🔁Agile Delivery (Iterative Progress)

I break work into manageable increments so teams see value early and often. This approach reduces risk, supports continuous alignment with business needs, and keeps momentum high.

👥Change Enablement & Communications

Technology only succeeds when people embrace it. I design clear communications, training, and engagement strategies that prepare, support, and excite colleagues throughout the journey.

📈Data-Driven Insights & Continuous Improvement

I use measurements, feedback loops, and process analysis to identify hidden barriers and optimize outcomes — ensuring the digital workplace continues to evolve and improve after go-live.